Sustainability goals and targets

Contributing to the UN Sustainable Development Goals (SDGs)

B2Holding recognizes that businesses play a key role in achieving the 17 Sustainable Development Goals (SDGs) put forth by the United Nations in 2015. The Group’s main contribution as a debt solution provider lies in creating value for society by handling non-performing loans and supporting customers (debtors) in solving their payment challenges, enabling them to return to the standard financial system. While most of the goals are relevant to B2Holding’s operations, the Group believes the following goals present the strongest opportunities to have a meaningful and sustainable impact:

UN Sustainable Development Goals (SDGs)

GoalsTargets and indicators
Achieve gender equality and empower all women and girls.Goal 5.1: By ensuring and fostering diversity in B2Holding’s organization, not only from a gender perspective but also avoiding all forms of discrimination.

Goal 5.5: By ensuring women’s full and effective participation and equal opportunities in leadership positions.
Promote sustained, inclusive, and sustainable economic growth, full and productive employment, and decent work for all.Goal 8.3: By fostering a culture where knowledge sharing is encouraged to improve creativity and innovation and hiring policies are developed that ensure the creation of decent and stable jobs.
Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation.Goal 9.3: By providing access to financial markets and giving a second chance to customers that have ended up in financial distress.
Reduce inequality within and among countries.Goal 10.2: By fostering diversity in the workforce and create opportunities for all.

Goal 10.5: By contributing to a healthier financial ecosystem through the acquisition of distressed debt from partners and helping individuals to return to the financial chain.
Take urgent action to combat climate change and its impacts.Goal 13.2: By measuring greenhouse emission per year and designing policies and target to reduce and combat climate change.

Goal 13.3: By increasing workforce awareness and training on climate change mitigation and B2Holding’s impact.
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable, and inclusive institutions at all levels.Goal 16.4: By combating financial money laundering crime, implementing measures, strict procedures, and employee training.

Goal 16.5: By ensuring the Code of Conduct is embedded in the employees’ day to day actions, as well as speaking up when witness misconduct in corruption and bribery. Strong controls in place.
Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development.Goal 17.6: By B2Holding being a participant of the UN Global Compact.

Goal 17.17: By promoting partnering with external parties to build on strategic experiences.

Sustainability goals and targets

In 2020, B2Holding increased its focus on sustainability performance and reporting.

Importantly, B2Holding has worked on setting KPIs relating to the topics the Group has defined as material (see Materiality matrix), making its efforts related to the different sustainability areas visible. Please see the different sections in this sustainability report for an overview of the KPIs. This work is part of the wider strategic work of developing B2Holding’s sustainability performance. B2Holding worked throughout 2020 to develop a Sustainability strategy for 2021–2023 that is aligned with the Group’s business strategy and embedded in the operations. The strategy is intended to establish a set of measures around the different defined strategic lines, which will be reviewed on a quarterly basis to ensure focus in the activities.

B2Holding has also started its journey towards providing accurate data on energy use and emissions (see “Environmental management” under Reporting performance). Going forward, the Group will increase the scope of energy and emissions reporting and start the work of developing company-specific targets for energy use and emissions reduction that will be in line with the Paris Agreement.

Moreover, B2Holding has started to align its reporting with the Global Reporting Initiative (GRI) standard and plans to produce a fully compliant report for 2021.

In spite of being in the process of defining the strategy for 2021-2023 with detailed actions, B2Holding aims to

  • Promote sustainable payments through different initiatives like training and education in personal finance;
  • Expand the measurement for customer satisfaction to more countries;
  • Formulate a plan to increase diversity and inclusion;
  • Strengthen the implementation of the Group’s values;
  • Reduce emissions and other environmental impacts associated with B2Holding’s activities;
  • Strengthen anti-corruption and legal compliance in all operations;
  • Foster talent development among employees; and
  • Establish formal principles in the treatment of customers.

Reporting logic

This report covers global activities in the B2Holding Group, both in the majority-owned subsidiaries and in B2Holding ASA.

The report is B2Holding’s first sustainability report and covers the year 2020. Going forward, B2Holding will publish sustainability reports on an annual basis.

The report is based on the Euronext Oslo Børs Guidelines to Issuers for ESG Reporting and was prepared by applying the GRI reporting framework.

Sustainability disclosures contained in this report have not been externally assured. Please contact Head of Corporate Development, Maria Haddad (, with questions concerning sustainability.